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FAQ's: General Questions

Corlinc™ facilitates the creation of Online, Interactive, Communities. A Corlinc Community is a synergistic platform for organizations, professionals and peers to market, interact, and engage in commerce.

Your Community is business central. It has been designed to provide your business or organization with a customized and branded platform, where your brand becomes the customer experience. A Corlinc Community simplifies relationship marketing in a smart, efficient way… consolidating brand-related content, communication and eCommerce in one single location with an online store, multiple social media feeds, sub-Communities, events, and forums. Blogging will be available soon.

Our user-friendly marketing platform, with a simple to use administrator interface, is more personal than a website or social media alone and has its own URL (communityname.corlinc.com). No more complicated website building. Already have a website? Add a link to your customized Corlinc Community and personalize your member experience.

A Community Owner is the business or individual who builds and administrates their Corlinc Community.

A sub-Community is an individual, group Leader, strategic partner, or sub-organization of the Community Owner that falls under their umbrella and has a need to communicate with (or market to) Community Members under the parent organization.

A Community Member is an individual who belongs to, or is associated with, an organization or individual (who owns a Community) and has joined that Community.

Community Owner Membership is always FREE when you belong to a Community.

There are no contracts and you may cancel at any time (excluding prepaid Annual Subscriptions)
Monthly Subscription: $29.99/month + tax, includes an eCommerce Store with unlimited Sub-Communities
Annual Subscription: $330/year + tax (includes one free month)
Monthly Subscription for a Sub-Community Store: $14.99/month + tax
Store Transaction Fees: 2% Corlinc transaction fee + 2.9% + .30/Stripe credit card fee per transaction

Your Corlinc Community is billed on a monthly basis, with no obligation for a long-term contract. You may cancel your monthly subscription at any time beginning the 1st day of the following month. You have the option to buy a prepaid 1-yr Subscription, discounted with one free month. There are no refunds for annual subscriptions.

No we don’t. We do not charge setup fees on any of our subscriptions.

No. Your Free Trial is Risk Free. We will remind you as you approach the end of your Free Trial. At that time, you have the option to provide your credit card information to begin your monthly subscription.

Sub-Communities are free unless a store is attached to the sub-Community. In that case, there is a monthly subscription fee of $14.99/month + tax, in addition to Store Transaction Fees: 2% Corlinc transaction fee + 2.9% + .30/Stripe credit card fee per transaction

2.9% + .30/transaction paid to Stripe Payment Processing. (As Corlinc volume becomes significant, we will work to get this percentage reduced on your behalf.)

Yes. Corlinc charges a 2% transaction fee on purchases made in your store.

Yes you can, as long as the name is available.

Your Community will be hosted on Corlinc with your own domain URL (communityname.corlinc.com). If you have an existing website, we recommend that you provide a link to your Community on your website, in order to enhance your member or customer experience.

Absolutely! You can always add/delete sub-Communities to your subscription with or without stores attached to those Communities.

Each parent Community comes with 10GB of File Storage. Each sub-Community comes with 5GB of File Storage.

Yes. Corlinc does not store credit card information. All credit card information is processed by 3rd Party Providers, who retain the strictest standards for PCI Compliance.

A sub-Community is a group (ie: franchise, branch, or sub-organization), within your Community. Sub-Communities are free unless a store is attached to the sub-Community. In that case, there is a monthly subscription fee of $14.99/month + tax, in addition to Store Transaction Fees: 2% Corlinc transaction fee + 2.9% + .30/ Stripe credit card fee per transaction.

Immediately after you set up your Community, you will be directed to the page to setup your sub-Communities and Members. Each sub-Community will have its own url (selected by the Owner) and each Member is registered with their email address and username.

Once you have logged in (and set up your Profile), you will find a link called "Manage Communities" in the upper right corner that will take you through a Community Quick Start Wizard. You will name your Community and designate your Community Kent Name (URL) (communityname.corlinc.com). Next, upload your logo, select your Community colors, and complete your Profile. Each new step will guide you through the setup of your Community, including branding and content. *Note: Creating a Community activates your 14-day free trial.

Registered members of a Community can click on the Members tab on the Community Welcome Page to view the member roster.

Simply login and navigate to your "Manage Communities" tab. You will be able to edit or update your Community branding or content as often as you wish.